Home/Journal

Journal

Perspectives on learning that actually finishes.

Notes from inside CPS - on completion, banking education, qualification frameworks and the realities of learning while you work.

Interest27 August 2026 7 min read

The Business Banking Practitioner qualification: what it is, who it is for, and why banks are paying attention

Inside the NQF Level 6 qualification CPS built to turn business bankers into the advisors South Africa's SME economy is asking for: what it is, who it is for, and why banks are paying attention.

CPS

Cornerstone Performance Solutions

Read the piece

Latest

More from the journal.

Practical, considered perspectives - for students choosing a programme, for organisations building workforce capability, and for anyone curious about how recognised qualifications actually work.

Interest 6 min

Qualified to lead: how education is shaping women's careers in financial services

What 228 CPS graduates reveal about the real connection between accredited qualifications and career progression, and why it matters for women in financial services.

13 August 2026Read

Interest 6 min

From transactional to trusted advisor

Knowing the product suite is no longer enough to keep a growing SME client. How the Business Banking Practitioner qualification builds relationship managers who think in business outcomes, not banking products.

16 July 2026Read

Interest 6 min

The Fifth Industrial Revolution is not about technology. It is about you.

The Fifth Industrial Revolution asks a leadership question, not a technology one. How CPS's Digital Innovator Suite, two QCTO-accredited skills programmes, builds the human capability South Africa's digital future demands.

3 July 2026Read

Interest 7 min

More than a bursary: how CPS is betting on South Africa's young people

Ahead of Youth Day, a closer look at the CPS bursary programme: 100 full bursaries, the same accredited programmes and AI-powered learning the banks pay for, and the graduates whose lives it changed.

15 June 2026Read

Programme Updates 4 min

Core Banking and Financial Services (NQF 4): extended and rebuilt

The qualification was due to be phased out. It is being extended, and we have used that window to bring it properly up to date. Here is exactly what changed, and why it matters for the staff you put through it.

10 June 2026Read

Programme Updates 7 min

Agile Banking Professional (NQF 5): extended and sharpened

The qualification is being extended. We took the chance to rebuild a good deal of it for the way banking works now. Here is what changed across the programme, and why it matters for the people you develop.

10 June 2026Read

Programme Updates 5 min

5IR Leadership in Financial Services (NQF 5): extended and reimagined

The leadership qualification is being extended. Of the three programmes we have renewed, this is the one that changed the most. Here is what we did, and why it matters when you are deciding where to develop your leaders.

10 June 2026Read

Interest 6 min

Understanding South Africa's Qualification System: CHE, QCTO, SAQA and What They Mean for Your Career

CHE, QCTO, SETA, SAQA, NQF. The accreditation behind a programme decides whether your qualification is recognised, whether you can build on it, and whether it carries weight with employers. Here is what each one means, in plain language.

8 June 2026Read

Interest 7 min

The Cultivation of Personal Significance: A Foundation for Enduring Sales Resilience in Modern Banking

Abstract This paper explores the strategic role of personal significance in fostering enduring sales resilience among bankers in a rapidly evolving financial landscape. Moving beyond transactional models, it positions bankers as proactive value advisers whose resilience stems from a deep sense of purpose and belief in their professional impact. The authors identify five interrelated […]

25 August 2025Read