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Journal

Perspectives on learning that actually finishes.

Notes from inside CPS - on completion, banking education, qualification frameworks and the realities of learning while you work.

Programme Updates10 June 2026 4 min read

Core Banking and Financial Services (NQF 4): extended and rebuilt

The qualification was due to be phased out. It is being extended, and we have used that window to bring it properly up to date. Here is exactly what changed, and why it matters for the staff you put through it.

CPS

Cornerstone Performance Solutions

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More from the journal.

Practical, considered perspectives - for students choosing a programme, for organisations building workforce capability, and for anyone curious about how recognised qualifications actually work.

Programme Updates 7 min

Agile Banking Professional (NQF 5): extended and sharpened

The qualification is being extended. We took the chance to rebuild a good deal of it for the way banking works now. Here is what changed across the programme, and why it matters for the people you develop.

10 June 2026Read

Programme Updates 5 min

5IR Leadership in Financial Services (NQF 5): extended and reimagined

The leadership qualification is being extended. Of the three programmes we have renewed, this is the one that changed the most. Here is what we did, and why it matters when you are deciding where to develop your leaders.

10 June 2026Read

Interest 6 min

Understanding South Africa's Qualification System: CHE, QCTO, SAQA and What They Mean for Your Career

CHE, QCTO, SETA, SAQA, NQF. The accreditation behind a programme decides whether your qualification is recognised, whether you can build on it, and whether it carries weight with employers. Here is what each one means, in plain language.

8 June 2026Read

Interest 7 min

The Cultivation of Personal Significance: A Foundation for Enduring Sales Resilience in Modern Banking

Abstract This paper explores the strategic role of personal significance in fostering enduring sales resilience among bankers in a rapidly evolving financial landscape. Moving beyond transactional models, it positions bankers as proactive value advisers whose resilience stems from a deep sense of purpose and belief in their professional impact. The authors identify five interrelated […]

25 August 2025Read

Interest 3 min

When Vision Meets Purpose: The CPS Lunch That Sparked a Movement

In an era where financial services stands at a crossroads between tradition and transformation, industry leaders gathered not just to network, but to ignite change There was something different about Friday, July 25th, 2025, at 54 on Bath. What began as an industry lunch quickly revealed itself as something more meaningful—a gathering of financial services […]

30 July 2025Read

Interest 3 min

The Professional Mindset: Why Product Pushers Often Fail

And how to build advisors who actually stay, perform, and transform careers The Crisis Nobody's Talking About Only 10% of millennials in financial services plan to stay in their current role long-term (PwC). Think about that for a moment. 90% of your future workforce is already planning their exit strategy before they've even settled into […]

18 June 2025Read

Interest 8 min

Leading in Occupational Education: Building High-Impact Financial Advisors

In a country where financial anxiety is the norm and retirement security the exception, the difference between mere product sales and transformative financial advice has never been more critical. At Cornerstone Performance Solutions (CPS), we're not just training advisors—we're cultivating architects of financial wellbeing who stand at the intersection of client aspirations and complex financial […]

20 May 2025Read

Interest 6 min

Beyond Theory: QCTO Qualifications Addressing Real Insurance Industry Challenges

Bridging the Skills Gap: QCTO Qualifications Transforming Insurance Education Our recent participation in the Insurance Skills Indaba (ISI2025) hosted by INSETA reinforced the critical importance of upskilling across the South African insurance sector. The event highlighted how industry leaders are actively collaborating to address shared challenges and build practical solutions for the future. Through our […]

9 April 2025Read

Interest 4 min

Breaking Barriers in Financial Services: A Conversation with Dr. Indira Bhagaloo

In celebration of International Women's Day 2025, we invited Dr. Indira Bhagaloo, Director of Strategic Relations and Education at Cornerstone Performance Solutions (CPS), to share her insights on her professional journey, the unique strengths women bring to financial services, and how education is transforming the industry. Leadership Journey Dr. Indira's career spans over two decades […]

10 March 2025Read