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Journal

Perspectives on learning that actually finishes.

Notes from inside CPS - on completion, banking education, qualification frameworks and the realities of learning while you work.

Interest23 September 2026 7 min read

The gap between training and transformation

Financial services does not have a shortage of training. It has a harder problem: turning what people learn into what they actually do.

CPS

Cornerstone Performance Solutions

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More from the journal.

Practical, considered perspectives - for students choosing a programme, for organisations building workforce capability, and for anyone curious about how recognised qualifications actually work.

Interest 4 min

The capabilities AI will never replicate

The more capable AI becomes, the more important a different question becomes for financial services. What is left for people to be exceptionally good at?

16 September 2026Read

Interest 8 min

Digital fluency is not the same as digital competence

Financial services has spent years teaching people to use digital tools. The harder question now is whether they know when to trust them, when to challenge them, and how to turn them into better decisions.

3 September 2026Read

Interest 7 min

The Business Banking Practitioner qualification: what it is, who it is for, and why banks are paying attention

Inside the NQF Level 6 qualification CPS built to turn business bankers into the advisors South Africa's SME economy is asking for: what it is, who it is for, and why banks are paying attention.

27 August 2026Read

Interest 6 min

Qualified to lead: how education is shaping women's careers in financial services

What 228 CPS graduates reveal about the real connection between accredited qualifications and career progression, and why it matters for women in financial services.

13 August 2026Read

Interest 6 min

From transactional to trusted advisor

Knowing the product suite is no longer enough to keep a growing SME client. How the Business Banking Practitioner qualification builds relationship managers who think in business outcomes, not banking products.

16 July 2026Read

Interest 6 min

The Fifth Industrial Revolution is not about technology. It is about you.

The Fifth Industrial Revolution asks a leadership question, not a technology one. How CPS's Digital Innovator Suite, two QCTO-accredited skills programmes, builds the human capability South Africa's digital future demands.

3 July 2026Read

Interest 7 min

More than a bursary: how CPS is betting on South Africa's young people

Ahead of Youth Day, a closer look at the CPS bursary programme: 100 full bursaries, the same accredited programmes and AI-powered learning the banks pay for, and the graduates whose lives it changed.

15 June 2026Read

Programme Updates 4 min

Core Banking and Financial Services (NQF 4): extended and rebuilt

The qualification was due to be phased out. It is being extended, and we have used that window to bring it properly up to date. Here is exactly what changed, and why it matters for the staff you put through it.

10 June 2026Read

Programme Updates 7 min

Agile Banking Professional (NQF 5): extended and sharpened

The qualification is being extended. We took the chance to rebuild a good deal of it for the way banking works now. Here is what changed across the programme, and why it matters for the people you develop.

10 June 2026Read