Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
page
event
post
et_tb_item
project
Filter by Categories
A Case Study
Draft
Interest
Journal Articles
Uncategorized
Weekly Posts
65% of SME Clients Switch Banks
— Be the Banker They Stay For

The Business Banking Practitioner Programme:
Advance Your Career, Transform Your Organisation

For Organisations:

Industry-Recognised

Occupational Certificate in Business
Banking NQF 6 (SAQA ID 120117)

12 Months

Flexible blended learning with
minimal time out of office

202 Credits

Master the skills that retain clients
and advance careers

Why Choose the Business Banking
Practitioner Programme?

The Business Banking Practitioner qualification addresses the critical skills gap where 65% of SME clients switch banks due to lack of specialised expertise*—creating both challenges for organisations and opportunities for ambitious professionals.

For Banking
Professionals

Accelerate your career by mastering the specialised skills that set top-performing business bankers apart. This qualification positions you as a valuable asset to both employers and clients, opening doors to advancement opportunities and increased earning potential.

For Financial
Organisations:

Equip your team with the expertise to maintain profitable client portfolios, provide tailored financial solutions, and build lasting client relationships that drive revenue growth. Reduce staff turnover by investing in their professional development whilst improving client retention through enhanced service quality.

The programme's unique blend of workplace-integrated learning, structured mentorship, and AI-enabled coaching via CPSLearn® ensures immediate application of knowledge, delivering value from day one—whether you're an individual advancing your career or an organisation developing your team.

*Source: KPMG Global Banking Survey; McKinsey & Company Banking Insights.

Why CPS Delivers This Programme Best

With 24 years of expertise, 30,000+ graduates, and 3 consecutive BANKSETA Skills Development awards, CPS offers credentials you can trust. As an SAQA Registered, CHE, DHET, and QCTO Accredited Level 1 B-BBEE Contributor, we deliver proven methodologies that transform both banking careers and organisational performance.

Your Transformation Through
Business Banking Excelence

Five ways the programme drives both personal and organisational success

Expertise
Development

Gain specialised knowledge that clients value and organisations need, creating career security and business growth

Client Relationship
Mastery

Build lasting client trust with focused expertise that addresses specific business challenges, enhancing your professional value

Skills That Set You
Apart

Bridge competency gaps with specialised abilities that enable successful business banking relationships and career advancement

Competitive
Advantage

Stand out as a business banking professional with sector-specific knowledge that both clients and employers
recognise

Measurable
Results

Convert learning into higher client retention and portfolio profitability, boosting both organisational success and personal recognition

At a Crossroads in Business Banking:
Where will you stand in 12 months?

The path you choose today determines your tomorrow

The Pathway to Excellence

With This Qualification, You Gain:

Specialised expertise that clients actively seek

Skills to improve client retention and satisfaction

Practical business banking capabilities for daily challenges

Enhanced portfolio management proficiency

Recognition as a trusted business banking advisor

Improved career prospects and job security

The Risk of Inaction

Without This Qualification, You could Face:

Growing client disappointment and relationship challenges

Limited career advancement opportunities

Difficulty attracting new clients and opportunities

Inadequate skills for complex banking situations

Potential career stagnation

Competitive disadvantage in a rapidly evolving sector

See What’s Possible With Enhanced
Business Banking Expertise

Join professionals and organisations developing trusted business advisors

Having my team complete CPS's banking qualification has transformed our client relationships. The client-centric mindset and communication skills emphasised in the program have helped us establish stronger professional relationships. We've seen a significant increase in referral business, and our client satisfaction scores have never been higher.

• Business Banking Team Leader, Leading South African Bank

Ready to Transform Your Future
in Business Banking?

Whether advancing your career or developing your team

For Individuals:

For Organisations:

Still deciding?

We understand that investing in professional development is a significant decision—whether for yourself or your organisation. Our advisors are ready to answer your most pressing questions and show how the Business Banking Practitioner programme aligns with your goals.

For individuals, we'll explain funding options, time commitments, and how this qualification can accelerate your career trajectory in business banking. For organisations, we'll explore your specific talent development needs and demonstrate how this programme delivers measurable returns through improved client retention and portfolio performance.

Schedule a no-obligation consultation with one of our qualification specialists today.

Trusted by Industry Leaders
and Banking Professionals